Frequently Asked Questions

We define a Contractor company as one that has no employees (aside from the main Contractor plus a spouse) and generally has only one active contract at any particular time. If your business is more complicated than this it will fall into our Small Business category.
We are! – In the UK only firms registered with either the Institute of Chartered Accountants of England and Wales (ICAEW) or the Institute of Chartered Accountants of Scotland (ICAS) are able to call themselves Chartered Accountants. We’re an ICAS member firm.
We have clients that work in all sorts of industry the only businesses we don’t work with at present are businesses that predominantly get paid in cash. That’s because cash businesses don’t get the full advantage of using Xero and require lots of manual reconciliations (yuck).
The easiest way to sign up to us is using the ‘sign up’ page on the website and completing our sign up form.
It takes about five minutes to sign up online.

Once signed up we will start advising you right away. Part of the changing accountant process involves requesting key information from your old accountant. The time this takes can vary quite a lot (depending on how responsive the old accountant is!). However, it is very rare that this causes any interruption to service. Most clients feel like they have switched immediately even if there is still a bit of paperwork moving behind the scenes.

No not at all. We’re online accountants and used to communicating effectively with a combination of email, phone calls and Skype.
The short answer is unlimited!. We strive to be responsive and do our best answer any questions you may have. If things get too specialist we will have to put our hands up and direct you to someone better informed but that’s very rare and usually only when foreign tax jurisdictions are involved.
No – You can leave on one months notice with no exit charges or anything underhand.

We do require clients to be with us (or verbally commit) for a minimum of 3 months before doing your end of year annual accounts.

A registered office is the address which is the Company’s official location on the public record, it doesn’t have to be the place you do business.

We can provide your registered office address for a fee of £25 +VAT a month. This means that we will receive a lot of the important mail from HMRC and Companies House saving you the time and effort sending on post to us. It also means you will avoid receiving a certain amount of junk mail at you house.

Yes – All part of the monthly fees. if you are not currently registered to VAT and other taxes we will handle the registration for you 100
It is impossible to know 100% if you will be caught by the IR35 legislation. However as IR35 experts, we can advise on how to best structure your contracts to minimise the risk of being caught for no additional fee.
As a key part of our responsibilities we will build your deadlines into our schedule and strive to make sure everything is completed well in advance of any deadlines.
Yes – Xero Touch is a great app that connects your iOS or Android device to you Xero account at no extra cost.